
Thomas Ruff is a strategic growth leader at CEO Concierge, helping executives uncover hidden inefficiencies that drain time, resources, and profitability.
He works with founders and leadership teams to quantify the true cost of misallocated time and implement systems that support scalable growth.
In this session, he will share a practical framework for identifying operational gaps and turning them into measurable opportunities for revenue and efficiency.
Jana Franklin, founder of CEO Concierge and owner of a Jimmy John’s franchise, helps high-performing leaders stop carrying everything themselves by building the support systems they need to scale.
Through CEO Concierge, she leads a team that provides elite executive support, functioning as a strategic extension of their clients to streamline operations, manage workflows, and protect their most valuable asset: time.
